AUTO ATTENDANT

AUTO-ATTENDANT
Starting at $19.95/month

• Free Toll Free Numbers

• Free Local Numbers

• Free Email Accounts

• Free Fax to Email Box

• Local Access in 100's of Cities

• Free Professional Voice Talent

• Same Day Setups, No Contracts

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WHAT IS AN AUTO-ATTENDANT?
You've called one before, you just may have not realized what it was. It went something like this: 

"Thank you for calling Acme Corporation. If you know your parties extension, please enter it now or choose one of the following: For Sales, press 1, for Customer Service press 2..." and so on. The system then routed your call based on the buttons you did or didn't press.

Some of the other things it allowed you to do may have been:

• Transfer to a Live Operator

• Access a Company Directory

• Request Company Brochure via Fax

• Listen to Audio Information

• Listen to Music on Hold

• Leave a Message

• Collect Payments

• and more...

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Auto-Attendant Gives You Complete Control: Auto-Attendant allows you full control over your inbound calls with the ability to accept or reject the calls before answering them. An Auto-Attendant notifies you when a message is left by e-mail, pager or voice call. Calls may also be transferred or triggered for notification based on your defined schedule. If you don't want to take a call you can send the call to an alternate extension or voicemail box.

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Auto-Attendant Maximizes Your Productivity: Auto-Attendant is much more than simply a bundle of diverse capabilities. It actually redefines business communications with an unprecedented level of flexibility and integration that maximizes productivity gains and customer satisfaction. Auto-Attendant gives you the power to decide when and where you want to receive your calls.

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Auto-Attendant is the Wave of the Future: In the past, for a business to have this level of telephone sophistication... it usually required an intelligent phone system, voicemail, and auto Attendant equipment in-house with many phone lines installed.  You could easily spend as much as $20,000 for a very basic in-house solution.

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Auto-Attendant Gives You a Corporate Presence: We can make your business appear as if it is a solid corporate business with many different departments, even if you are a SO-HO or home-based business.  An Auto-Attendant helps you take your business to the next level and adds more credibility to your business.  As your company grows we will grow with you, meeting all your messaging needs.

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Auto-Attendant Offers Incredible Mobility: If you need to move locations or leave the office, just forward your phones into your new location. Many of our clients will forward their important calls to their mobile phone so they don't miss a beat. 

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Auto-Attendant Gives You a Permanent Number: With Auto-Attendant you'll never have to worry about notifying your clients of number changes.  No hassles, no number change headaches, no downtime. You own your own number, we do not hold this hostage, and you can port this number to another carrier if needed. 

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Auto-Attendant is Very Simple to Setup and Maintain:

• Complete Outsource Turn-Key Solution

• Complete Setup within 2 business days

• No Equipment To Purchase or Maintain

• No Software to Purchase or Maintain

• Easy Remote Administration

• Very Small Setup Fees

• Very Small Monthly Fees

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Auto-Attendant Saves Your Business Money: Now you can outsource your entire phone system for a small monthly fee and save a bundle. No hardware to purchase, no software to purchase, and no systems to maintain. In addition, with our screened transfers you can run multiple business over the same phones and phone lines for a significant cost savings.  

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Auto-Attendant SERVICE OVERVIEW:

• Customized menus and submenus

• 3 types of Call Transfers

• 3 types of Message Notifications

• Dial-by-letter Name Directories

• Update outgoing messages/greeting remotely.

• Greetings played according to time of day.

• Live Call Transfer with direct-connect to any local or toll free 800 number specified.

• Specialized message-taking ability

• Voicemail to Email

• Fax On Demand

• Fax to Email

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Auto-Attendant SYSTEM FEATURES:
With Auto-Attendant you can transfer callers to any local or 800 telephone number. You have the power and the convenience of a full scale Call-Processing system at a fraction of the cost. More importantly, you can have the image and impressive sound of a large corporation without the expense. 

Standard Voicemail Box - Plays greeting, takes a message, transfers call, triggers notification.

Menu Option - Plays greeting, receives touch-tone input, routes call based on input or other criteria such as call number or time of day. These can be linked together in a "menu-tree" to give multiple options for various departments.

Call Transfer - Available in three flavors:

1. Blind Transfers - Transfers caller to the specified telephone number and releases the call.  Soon as you pick up the line...the caller is instantly on the line.  

2. Monitored Transfers - Waits to see if the transferred call is answered or if the line is busy. If busy or no answer, caller is returned to the mailbox greeting and allowed to leave a message or make another choice. When you answer the phone you will hear "I have a call for you" then after a 1 second pause you can start talking.

3. Screened Transfers - Same as monitored transfer but announced to the person answering the phone what the call is about with a pre-recorded call tag. When you answer the phone you will hear "I have a call for....CALL TAG HERE.... to take the call press 1 to send to voicemail press 2.    

Message Notification - Also has three flavors:

1. E-mail Notification - Your voicemail is automatically delivered to your specified email address.  This allows you to easily store and track all your voicemails electronically. 

2. Pager Notification - The mailbox number is sent to the pager alerting the owner of a message waiting. This can be scheduled. 

3. Voice Call Notification - The mailbox dials a specified telephone number and plays a message asking the owner of the mailbox to enter a pass-code for immediate access to messages. This feature can dial up to 5 different numbers and/or pagers at various times and intervals.

With these 8 features, you can design a Auto Attendant or Virtual Office that exactly meets your requirements. Whether a retail store trying to manage call flow, a sales group always on the road or a new business with an image to project, the Virtual Office is versatile and cost-effective.

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Auto-Attendant VOICEMAIL FEATURES:

• Live Call Transfer to Local or 800 numbers

• Scheduling for Transfer and Message Notify

• Message Forwarding

• 5 Personal Group Distribution Lists

• Receipts and Confidential Messages

• Multiple Mailbox Greetings (3)

• Pause, Rewind, Fast Forward,

• Future Delivery, Make, Answer,

• Forward With/Without comment, Save As New

• Volume adjust

• Auto Time/Date Stamp

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Auto-Attendant PARAMETERS:

Options: each Auto-Attendant comes with a set number of options, once you run out of options we can bump you up to the next level of Auto-Attendant.

Voicemail Boxes: Standard Voicemail Boxes come with 2 minutes of record time, 7 days new message storage and 3 days old message storage.

Voicemail Box Upgrades: Voicemail Boxes may be upgrade from Standard to Gold or Platinum for heavy users. Each upgrade doubles the message size, and doubles the storage times.

Direct Inbound Dial (DID) Numbers: We will give you your own dedicated DID number in with your Auto-Attendant. You may add additional DID numbers if you want separate front ends or additional inbound dial numbers for private extensions to ring direct.

Call Volume: The Virtual Small Office supports up to 3500 calls per month and the Auto-Attendant 1,2,&3 supports 5000 calls per month.  Each call is $.03 cents each after call volume limit is exceeded.  You will receive a monthly call detail report with each Auto-Attendant Package showing your call volume for each box and for your overall Auto-Attendant..  

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Auto-Attendant Pricing:

$ 19.95 - Monthly Base
$   7.95 - Per Box, Ext, Menu, Sub-Menu Etc.
One-time Setup Fee Equals Same as Monthly

• Available in 100's of Cities Nation-wide

• Free Email Account with purchase of 1 box

• Free Company Directory with purchase of 3 boxes

• Free Fax on Demand with purchase of 6 boxes

• Free Voice Talent with purchase of 9 boxes

Each Box is $7.95

• Options Menu = 1 box

• Options Sub-Menu - 1 box

• Fax on Demand Menu = 1 box

• Name Directory = 1 box

• Fax Document = 1 box

• Fax to Email = 1 box

• Standard Voicemail Box = 1 box

• Extra Inbound Number = 1 box

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Auto-attendants with local services including live call transfer with no long distance charges in the following cites.

LIST OF AUTO ATTENDANT LOCATIONS:
CA- BEVERLY HILLS
CA- BREA
CA- BURBANK
CA- COLTON & ONTARIO
CA- COVINA
CA- DEL MAR
CA- EL CAJON
CA- ENCINO
CA- HOLLYWOOD
CA- LOS ANGELES
CA- IRVINE
CA- LA HABRA
CA- LAGUNA BEACH
CA- LONG BEACH
CA- MOORPARK
CA- OCEANSIDE
CA- CARLSBAD
CA- ORANGE COUNTY
CA- RANCHO BERNARDO
CA- SAN DIEGO
CA- SOUTH BAY AREA
CA- THOUSAND OAKS
CA- WESTMINSTER
CO- DENVER
DC- WASHINGTON
DE- NEWARK
FL- FT LAUDERDALE
FL- FT PIERCE
FL- MIAMI
FL- STUART
FL- WEST PALM BEACH
GA- ATLANTA
GA- TUCKER
MD- BALTIMORE
MD- DAMASCUS
MD- EDGEWOOD
MD- HAVRE DE GRACE
MD- ELKTON
MD- PERRYVILLE
MD- LAUREL
MD- WALDORF
NV- LAS VEGAS
NY- LONG ISLAND
NY- MANHATTAN
NY- NEW YORK
NY- STATEN ISLAND
NY- SUFFOLK
PA- KING OF PRUSSIA
PA- PHILADELPHIA
PA- PITTSBURG
PA- WESTCHESTER
TX- DALLAS (central hub)
TX- HOUSTON
VA- ALEXANDRIA
WA- SEATTLE

For a Complete List of Locations Visit:
Auto-Attendant Locations by VoiceStamps

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